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Female Business Analyst Presenting Pie Chart

Business Analyst

Entry Certificate in Business Analysis

24 hrs

Overview: This program is for professionals who want to become more versed in core knowledge and competencies for the in–demand field of business analysis. Participants will engage in hands-on lessons on the tools and techniques of business analysis planning, monitoring, requirements elicitation, requirements analysis, stakeholder management, requirements life cycle management, design definition, and documentation. The curriculum is aligned with the widely adopted framework Business Analysis Body of Knowledge (BABOK)® Guide. Upon successful completion of training and self-study, participants are prepared for the Entry Certificate in Business Analysis (ECBA™) exam.

Prerequisites: None

Dates: February 12, 2024 & July 9, 2024

Location: Live Virtual & Self-Study

Funding Options: Available upon application

 
Female Insurance Producers Reading From Folder

Insurance Producer – Life and Health

Description: The Nebraska Insurance Producer Life and Annuities, Accident and Health or Sickness Exam (13-03) likely covers topics necessary for obtaining a license to sell life insurance, annuities, accident, health, or sickness insurance in Nebraska. Key areas of study include:

  • Insurance Basics: General principles of insurance, risk management, and policies.
  • Life Insurance: Types of life insurance policies, policy provisions, and underwriting.
  • Annuities: Types, uses, and policy structures.
  • Health Insurance: Medical plans, policy provisions, and health maintenance organizations (HMOs).
  • Accident and Sickness Insurance: Disability income, long-term care, and accident benefits.
  • State Regulations: Nebraska-specific insurance laws and regulations.

Types of Jobs: Insurance Agent/Producer, Insurance Broker; Claims Adjuster, Underwriter, Customer Service Representative, Insurance Sales Manager

Estimated Pay Range: $15-$60 per hour, Varies

Prerequisite: Be at least 18 years old; Have a strong communication skill and the desire to help people.

Time Requirement to Complete Credential: 42 hours of classroom instruction

Cost: $1,288. Tuition assistance is available. See your navigator for details

Location of Credential Training: Fort Omaha Campus, Building 24, room 204

Leading Industry Employers: Mutual of Omaha, Blue Cross Blue Shield, State Farm, MetLife, and American Family

 
Female Insurance Producer Meeting with Male Customer

Insurance Producer – Property and Casualty

Description:

The Nebraska Insurance Producer Property and Casualty Exam (13-04) covers topics related to selling property and casualty insurance in Nebraska. Here's a summary of key areas typically included:

  • Insurance Basics: General principles of insurance, risk management, insurance contracts, and legal aspects.
  • Property Insurance: Covers various types of property insurance policies, such as homeowner’s insurance, commercial property insurance, and inland marine insurance.
  • Casualty Insurance: Focuses on liability insurance, including general liability, professional liability (errors and omissions), and automobile liability insurance
  • State-Specific Regulations: Nebraska-specific insurance laws, regulations, licensing requirements, and ethical standards for insurance producers.
  • Policy Provisions and Underwriting: Understanding policy provisions, exclusions, conditions, and the underwriting process for property and casualty insurance.
  • Claims Handling: Basics of claims processes, including claim investigations, settlements, and ethical considerations in claims handling.
  • Insurance Ethics: Ethical standards and practices relevant to insurance producers.

Types of Jobs: Insurance Agent/Producer, Insurance Broker; Claims Adjuster, Underwriter, Customer Service Representative, Insurance Sales Manager

Estimated Pay Range: $15 - $60 per hour

Prerequisite: Be at least 18 years old; Have a strong communication skill and the desire to help people.

Time Requirement to Complete Credential: 42 hours of classroom instruction

Cost: $1,288. Tuition assistance is available. See your navigator for details

Credential Training Start Date(s): Sept. 23 – Oct. 16, 2024, Feb. 10 – Mar. 4, 2025

When is This Credential to be offered? M, T, W, Th 6PM – 9PM

Location of Credential Training: Fort Omaha Campus, Building 24, room 204

Leading Industry Employers: State Farm, American Family, Progressive


Female employee helping Male Customer

Associate Professional in Human Resource

Associate Professional in Human Resources

Description:
  • Course weaves together solid human resource principles, case studies, and unique approaches in dealing with HR issues
  • Topic areas include talent acquisition, learning and development, compensation, employee relations, and risk management.
  • Important challenges facing managers and employees in today’s business climate are also explored
  • Course consists of a self-paced program paired with bi-weekly instructor mentor sessions.
  • Length of course is 151 hours, which includes 21 hours of online instructor mentor sessions and 135 hours of online self-study.

Types of Jobs: HR Coordinator, HR Assistant, Recruiting Coordinator, HR Generalist, Compliance Specialist, Benefits Administrator

Estimated Pay Range: $17 - $27 per hour

Prerequisite: High school diploma or equivalent is required to be eligible for the aPHR exam

Time Requirement to Complete Credential: 151 hours; including 21 hours of online instructor mentor session and 135 hours of online self-study

Cost: Tuition assistance is available. See your navigator for details

Location of Credential Training: Online

 

Male customer service leader helping customer

Customer Service Leadership: Front Line Training

Direct Contact Customer Professional Certificate

Description:
  • Learn the foundations of customer interactions, drivers of human behaviors, communication skills, and ethics of customer service.
  • Program is based on Disney customer excellence principles with practical real-world scenarios that will set you apart as a customer service professional.

Types of Jobs: Customer Service Representative

Estimated Pay Range: $18-20 per hour

Prerequisite: High school diploma or equivalent

Time Requirement to Complete Credential: 61 hours of classroom instruction

Cost: Tuition assistance is available. See your navigator for details

Location of Credential Training: Fort Omaha Campus, Building 24

Leading Industry Employers: North End Teleservices