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MCC Mobile Device Repair Academy

This Academy is the first of its kind in postsecondary education and made possible through our partnership with Cellular Telecommunications and Internet Association (CTIA) and iFixOmaha. 

The Academy is a credentialing program that includes a one-week Bootcamp and an eight-week Internship. Participants may earn two Wireless Industry Service ExcellenceTM (WISE) certifications upon successful completion of the Bootcamp.

  • Anyone wanting to dive right into a career in consumer electronics - Certified WISE™ Technicians are in high demand, offering certified individuals a new career opportunity. 
  • Aspiring mobile repair entrepreneurs - WISE™ Levels 1 and 2 Certifications provide the skills to start a mobile device repair business. This is the best way to learn the proper techniques, resources, vendors, and skills to be successful. ​ Participants also learn the right business model, based on their goals and resources. 
  • Mobile-industry business owners - WISE™ Certifications can offer additional revenue streams for those operating other mobile device-related businesses. WISE™ logos and branding represent a recognized standard of repair, and certified individuals may use them on business cards, doors, and advertisements. 
  • Consumer electronics professionals - Can earn these certificates as professional development and as support for additional compensation. 

One-week Bootcamp, plus 8-week Internship, in person. 

MCC Mobile Device Bootcamp 
  • WISE™  Level 1 Certified Technician: Inspect and test basic functionality; perform diagnostic testing; check for viruses or malware; perform hard reset, forced reboot and update software; identify data backup and restore options; determine user error; perform external assessment for liquid damage. Must be renewed annually. 
 
  • WISE™  Level 2 Certified Technician: Use and read multimeter; reconnect or reseat cables; replace exterior buttons, switches, component cables, headphone jacks and other non-soldered equipment; remove and replace full assembly and case; assess interior for liquid damage. Must be renewed annually. 
MCC/WISE™ Internship 

This internship builds hands-on work experience over eight weeks. Participants work 10-15 hours per week on-site, applying knowledge and skills gained. Throughout, participants receive hands-on training in fixing broken devices and gain customer service skills. Repairs are supervised by authorized training administrators with iFixOmaha, an Omaha-based independent mobile device repair shop.